SILPAKORN UNIVERSITY JOURNAL OF SOCIAL SCIENCES, HUMANITIES, AND ARTS, Vol 13, No 2 (2013)

The Effect of Virtual Distance on Determinants of Work and Organizational Commitment

Puckpimon Singhapong




Abstract


A theoretical model of the causal effects of virtual (physical) distance on employee motivations, job satisfaction, and organizational and work commitment was formulated based on findings from previous studies. The model was tested and developed using data collected by questionnaire from a sample of 238 employees based in Thailand and Indonesia who work in virtual environments in a multinational mobile telecoms equipment joint venture company. Theoretical and practical conclusions are drawn in relation to the role of virtual distance among other factors in the determination of work commitment and organizational commitment. Full or partial support was found for many of the relationships reported in previous studies. People with high levels of responsibility showed high levels of commitment to their work and organization as did individuals who were satisfied with their job and the job itself. Virtual distance had important positive effects on job satisfaction and employee recognition with no serious negative effects on work or organizational commitment and this finding was different from some previous studies.

Key Words: Virtual distance; Virtual Organization; Motivation; Job Satisfaction; Work Commitment; Organizational Commitment; Telecommunication Organization.

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